Privacy Policy
This Privacy Policy explains how Smookitalia BV (“we”, “us”, “our”) collects, uses, and protects personal information when you visit our website, submit a form, or book a call.

1. Who We Are
Smookitalia BV
Maliebaan 75
3581 CG Utrecht
Netherlands
info@si-retreats.com

We operate SI Retreats and provide retreat and offsite services in Italy.

2. Information We Collect
We collect and process the following information when you use our website or services:
• Contact details (name, email, phone number)
• Booking information when you schedule a call via Calendly
• Communication details when you contact us
• Website usage and analytics data (via Google Analytics)
• Form submissions (inquiries, retreat/offsite interest, etc.)

3. How We Use Your Information
We use personal data only for:
• Responding to inquiries
• Scheduling and managing meetings
• Preparing retreat/offsite proposals
• Sending relevant service information
• Improving our website performance and user experience
• Internal administration and business operations

We do not sell personal data.

4. Legal Basis for Processing
We rely on the following legal grounds:
• Performance of a contract or pre-contractual steps
• Legitimate interest (service communication, analytics, business operations)
• Consent (newsletter or marketing opt-ins)

5. Data Sharing
We only share information with trusted service providers essential for our operations:
• Squarespace (website hosting)
• Calendly (appointment scheduling)
• Google Analytics (usage analytics)

These providers process data according to their own privacy and security commitments.
We do not share data with third parties for advertising or unrelated activities.

6. Data Retention
We retain personal information only as long as necessary for service, legal, or operational requirements.
You may request deletion at any time.

7. Your Rights (EU/GDPR)
You have the right to:
• Access your data
• Correct or update your data
• Request deletion
• Restrict or object to processing
• Request data portability

To exercise your rights, email: info@si-retreats.com

8. Data Security
We implement reasonable technical and organizational measures to protect data from unauthorized access, loss, or misuse.

9. International Transfers
Some data may be processed outside the EEA due to our service providers.
We ensure appropriate safeguards are in place (such as SCCs).

10. Updates to This Policy
We may update this Privacy Policy when necessary. Changes will be posted with a revised date.

Last updated: December 2025